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Cluster Support Information April 2020


RE: Supporting Parents and Carers during Self-Isolation and School Closures

We understand that this is a challenging and worrying time not only for our students, but for many of our parents and carers. We have therefore, put together this list of local and national agencies or charities that will offer advice, signpost or support you first hand. We hope you find it useful. All schools in the Seacroft Manston cluster of schools are working together to ensure we can support all our families. 

Below are a range of different support that all our families can access;

Seacroft Manston Cluster

The Cluster supports families with children who are aged 0-19 in the Leeds area. Their aim is to give children who are enrolled at schools in Leeds the support needed to become successful and reach their potential. Some of the services their core team provide are family support, parenting courses, and therapeutic support for young people, children and adults. They can be found at;

Lambrigg Crescent



LS14 6JH

Please visit our website - or facebook account

Manston Primary School

You can email the school and ask for a member of the pastoral team or contact us at, we can support and offer advice; we can refer students for support with mental health to our commissioned service The BECK or to our family support through the cluster

Mental Health Support, Information and Advice for Adults and Parents/Carers: 

Key websites to access                                                                         

Silvercloud self-directed website for parents/carers

Northpoint have worked with Silvercloud Health to provide access to online support for parents and carers during the current situation.

The site has been designed by clinical experts with the aim of empowering you to think and feel better. The website includes programmes that are tailored to your needs. It contains easy to use content and interactive tools.

The online space is secure and anonymous. No identifying details are required apart from a contact e-mail address.

To access the site go to and enter the code ‘north’ when prompted.


Mental Health Support for Children and Young people

Teen Connect (13-18 years) Teen Connect is a helpline for Leeds based 13-18 year olds who are in crisis. Open 6 pm – 2 am every night of the year. Call, go online or send a text 0771 566 1559 . 

Kooth online counselling an1559.ional wellbeing service Kooth online counselling is a free, safe and anonymous service for 10-18 year olds where young people can chat 1-2-1 with counsellors, access self-help articles 24/7 and connect with peers through live moderated forums.

Resist or manage the urge to self-harm

The Calm Harm app has been customised for young people in Leeds (aged 12 – 25 years). It helps you resist or manage the urge to self-harm; it has a number of activities including breathing techniques to help reduce symptoms of stress and anxiety.

Safe Zone (11-17 years)

 The Safe Zone is a crisis service for young people aged 11-17 in Leeds. It’s open every Monday from 7pm to 10pm – the last drop-in to Safe Zone will be 9.30pm. Call 0113 819 8189 call before you go.

The Market Place 

The Market Place offers free, confidential support in Leeds 11-25 year olds. Call 0113 246 1659 or 0113 819 8189. 18A New Market St, Leeds.    


Samaritans is available round the clock, every single day of the year, for anyone who is struggling to cope. Call 116 123  

Bereavement support for Children and Young People

Families and professionals can access our Leeds helpline at 01133 503598 or email:


OWLS Bereavement Service for 4 to 11 year olds & families. Tel: 0113 4333737.


Support for Single Parent families: - A UK charity. Visit the site for expert advice and support


General Support for Parents/Carers: - Offers advice, support and will signpost - Relate offers live online chats with counsellors

Leeds Survivor Led Crisis Service:

Phone number: 0808 800 1212

If you feel like you need support with anxiety, depression, LGBT or stress.


Mind Well

If you feel like you need support with anxiety, parental support, self-harm, stress and suicidal thoughts.

Cruse Bereavement Care

Phone number: 0808 808 1677

If you or your family need support if someone has passed away.

Support for those who are caring for loved ones

Carers Leeds


Advice Line remains contactable by phone (0113 380 4300) and email ( and they have guidance for carers on their website ( – Carer Support Workers are continuing to take referrals and are keeping in contact with carers on their caseload by phone/email – regular information and advice is being shared via Twitter and Facebook – all support groups, events, drop-ins, meetings and other face to face activities are cancelled until further notice.


Support for Children who are Carers for a family member:

The council is working in partnership with Voluntary Action Leeds


To provide people who are self-isolating or need practical support for example with things like shopping, fetching a prescription or walking the dog. To access this support please ring the council helpline number which is 0113 378 1877.



Anyone who feels they are able to can volunteer for a range or roles



Call 0113 2977920


Guidance on shielding and protecting people defined on medical grounds as extremely vulnerable


This is available at

Welfare support for families


Government Business Support Helpline:

0300 456 3565

HMRC Coronavirus Tax Helpline:

0800 015 9559

Universal Credit Helpline:

0800 328 5644


Councillors / MP


Paul Drinkwater

Katie Dye

David Jenkins

Richard Burgon, East Leeds MP

01133 2323266



LS14 Trust

Seacroft Friends and Neighbours

Fall Into Place

Chapel FM

Seacroft Community On Top

United Response

Leeds Community Spaces


Follow on Facebook and Twitter


Team Rector Mike Benwell

Team Vicar Dominic Mughal

St James, St Paul’s, St Richard’s